Contact Us

Welcome to Everyman!

We’re currently experiencing a high volume of visitors, but we’re here to help! For some quick answers, check out our FAQs or view our film times here.

Changing your booking

We know that plans can change, so while we don’t offer refunds, we’re happy to help you exchange your ticket as long as it's more than 24 hours before your screening.

If you need to exchange your ticket, follow these simple steps:

1. Book your new preferred film/time, just like you normally would.
2. Click the pink Contact Us button (in the bottom right of the screen) and follow the steps to "Booking Exchange"
3. We’ll take care of the exchange and let you know once it’s sorted. Your original booking will be refunded within 2-5 days.

Please note, that we can’t process exchanges or refunds within 24 hours of your screening. For more info check out our policy here.

For most questions, our Membership FAQs should have you covered. But if you can't find what you're looking for, simply log in to your Membership Hub to find the phone number for our exclusive Membership Line and our team will be happy to help.

To update your payment details or change your auto-renew status, head over to the Payments Hub, or click here if you’re having trouble renewing your membership.

Box Office and Booking Enquiries

The easiest way to check film times and book tickets for the latest releases is to take a look at our film listings page. Our film programme is confirmed at the start of each week for the upcoming Friday through Thursday period.

Tell us about your visit - Customer Experience Survey

We hope you had an amazing time at Everyman, and we’d love to hear about your experience with us. Take a moment to complete our quick Customer Experience Survey, and you could be in with a chance to win an Everyman membership!

General Enquiries and Customer Service

Got a question or need more info about Everyman? Check out our FAQs.

If you can't find what you're looking for, please click the pink Contact Us button to send us a message. Or if your query is urgent, please call our Guest Services team on 01233 555642 (standard network rates apply).

The information you provide us with will be used to address your enquiry and help us enhance our customer service. We may share your details with select third parties in order to respond to your request, but they will only use your information for this purpose. If you’d like to receive our newsletters and marketing updates, you can sign up here. For more details on how we store and handle your data, please see our full privacy policy here.